Healthwatch Coventry works with the local Independent Health Complaints Advocacy service (IHCA). • Lead the development of new guidance and template documents to accompany the revised Complaints and Appeals Procedure adopted in 2017 and at regular intervals thereafter to develop, implement, review and enhance UEL’s policies, procedures and practices to ensure that the University complies with its legal duties and obligations in relation to student complaints and appeals; As the oldest part of Coventry University, the faculty now boasts specialist resources and state-of-the-art technology, recognising changes in the arts and preparing students to become talented professionals. The Complaint deadline for our Spring 2021 Elections is: Friday 26th March 2021 at 12:00 (GMT). Book now - new Sept 21/22 prices! Our gorgeous student studios are just a short walk from local universities. The complaints team will handle all complaints sensitively and confidentially. Coventry University is rated #72 of all UK Universities reviewed on StudentCrowd. However, the examples are not yet included in the Dignity and Respect Guidance. Honorary Degree Nominations (Restricted permissions) List of all Honorary Graduates and Chancellor's Medallists; Business Continuity; University Risk Management. If you have any concerns of complaints about it, please contact the Data Protection Officer at the Information Governance Unit, Coventry University, Priory Street, Coventry CV1 5FB or email dpo@coventry.ac.uk. Tell Healthwatch your experiences during the Covid-19 pandemic. Please return to: Complaints Department, University Hospitals Coventry & Warwickshire NHS Trust, QPS Office, 3rd Floor East Wing, Clifford Bridge Road, Coventry, CV2 2DX. Students are encouraged to raise any concerns or queries at the earliest opportunity, as this typically means it is When things go wrong, we encourage people to speak up, so that we can make things right. Complaints. A sports club at Coventry University has been suspended amid claims that members wore T-shirts branded with Swastikas and the words 'The Jews Deserved it'. Review titled University Hospital (Coventry) Replied on 02 November 2020. Wyken CV2. In line with its data protection policies, it will also not consider any appeals or complaints from anyone on your behalf and will not share your personal information with persons outside the University, without your express consent. However, sometimes things go wrong. Term dates Coventry University academic teaching year is made up of three 16 week-long teaching blocks. Should you have any questions about submitting a complaint you should email the Elections Team via elections.su@coventry.ac.uk. £26,945 a year. The University will not consider complaints or appeals based on any other reason, including situations where you have provided incomplete or inaccurate information. Sponsored NATWEST BANK CONTACT NUMBER 0905 960 0216. Coventry University 2020/21 Library Regulations. Bullying and harassment can be between two individuals or may involve groups of people and can also occur in written communications, online, by phone or email, not just face-to-face. Read up on your university's complaints policy. This call connection service costs £1.50 per minute & your phone company’s access charge plus a £1.50 … If, however you do not agree with the complaint or do not wish us to pursue the complaint, could you please inform us of this at your earliest convenience. £19,737 - £21,142 a year. University Hospitals Coventry and Warwickshire NHS Trust Clifford Bridge Road Coventry CV2 2DX If you are complaining on behalf of a friend or relative permission from the patient will be required in the form of a counter-signature on the letter of complaint. We know that making a complaint about NHS or social care services can be confusing. 30+ days ago. Coventry University is 2.3 km from the holiday home, while Coventry Cathedral is 3.2 km from the property. Your university will probably also expect you to try this before submitting an official complaint. Coventry University has a rich heritage of developing talented artists and designers. Complaints Procedure Easy Read.pdf[pdf] 759KB . Every university has a different way of dealing with student appeals and complaints, so the first thing is to read through your own university’s internal policy. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. We want to ensure that people have a positive and trouble-free experience with us in all transactions and interactions. Hello Alastair, I am very sorry that you have had to wait to receive treatment at University Hospital, Coventry. University Hospitals Coventry and Warwickshire NHS... 3.6. Complaints Procedure.pdf[pdf] 449KB. Skip to main content ... Coventry University 4.2. The nearest airport is Birmingham Airport, 18 km from My Tetamu JLR Coventry House. This is a call connection service operated by 118Telecoms. Coventry University has launched a Conciliation Schemeto provide students with a n informal supportive route to resolving complaints and dealing with concerns, as well as review of results requests. Coventry University’s handling of the claims led a senior MP to question a loophole that exempts universities from scrutiny by the charity regulator, despite enjoying charitable status. Reporting it, whether anonymously or not, can help to alter this behaviour and make the university safer for all.